Monitoring Internet activity in the workplace is common practice these days. Employers often wonder how to monitor employees Internet activity and boost productivity and security, without compromising on workplace morale or privacy issues. There is a simple balance that can be achieved by putting good workplace strategies in place.
There are dozens of monitoring software programs out there that specifically guide you through the physicalities of how to monitor employees Internet activity. Typically, the software will monitor activity such as emails, keystrokes and website visits. Some extreme monitoring units will take screenshots of the employees' computer or use a webcam to take secret photos or footage. Employers should choose a program that is going to suit the culture of the workplace, and also be reasonable the degree of monitoring. If the program keeps tabs and records of an excessive amount of employee activity, there may be legal privacy implications, as well as making employees feel resentful.
Employers should make it well known to staff that there is a monitoring system, and how much information is being gathered. Most employees will be more than happy to accept being monitored, if it is fair and if it is known to what degree. Fairness is key in implementing this strategy. The monitoring should only be used to protect the interests of the business, and not for snooping on staff.
Employers may like to provide employees with a list of computer "offences" which will be flagged by the monitoring system. Such lists may include pornography, excessive personal use, social networking sites that are not work related, and operations which are counterproductive to the success of the business. This includes activity such as leaking information and job searching during work hours. By providing a list, there is absolutely no ambiguity between employers and staff, and the guidelines are understood by all involved.
These are just some basic suggestions on how to monitor employees Internet activity. If you are after more information, there are a lot of websites on the Internet that are dedicated to reviewing monitoring software, and suggesting strategies for implementation.
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